Apple riding wave of iPhone hype

News analysis: Has a marketing team ever had it so easy?

NEWS

As iPhone Week dawns, one thing is clear: marketing is a lot easier - and cheaper - if you let other people do it for you.

Some day business students may even look back at the first half of 2007 to learn about Apple's best marketing campaign ever. The iPhone will finally arrive on Friday after six months of hype across all media.

What did Apple do to mount that campaign? Not much. It simply introduced the iPhone in January with one of CEO Steve Jobs' patented dog-and-pony shows, bought ad space during the Academy Awards to say "hello," and only within the last few weeks started a broader ad campaign.

Say what you want about Apple, its products, its leader, and its fans, but the company has figured out how to appeal to consumers like no other company in technology - and with a smaller marketing budget than companies like Intel, Microsoft or Hewlett-Packard.

Jim Lattin, a professor of marketing at Stanford University's graduate business school, said: "They simply do a masterful job of capturing the imagination of just about everyone."

Traditional ways of reaching potential customers are changing rapidly, as any newspaper employee will tell you. Some companies have plunged headlong into a new media frenzy, setting up shop inside virtual worlds such as Second Life or trying to create "grassroots" viral video campaigns.

Usually, Apple likes to announce its products and start the marketing effort very close to the actual date those products are available, if not the same day, said Ross Rubin, an analyst with The NPD Group. That wasn't an option this time around, since the Federal Communications Commission posts information on its website about phones that it approves for sale, denying Apple the opportunity to control the way people first learned about the iPhone, he said.

Instead, Apple launched the product with a minimum of information, and since January loyalists have flooded Apple-focussed blogs searching for any scrap of information related to Apple and the iPhone.

Gadget blogs such as Engadget and Gizmodo stoke the fire further with their acerbic takes on the Apple universe. Engadget actually caused a brief plunge in Apple's stock in May when it reported, and then retracted, a story that Apple was planning to delay the iPhone until October.

That was a sure sign that any information related to Apple, and especially the iPhone, is being scrutinised by fans and Wall Street investors alike.

Traditional marketing isn't dead yet, however.

Apple has been running several television commercials on major broadcast and cable networks showing off the user interface of the iPhone, and influential reviewers from major newspapers are likely to devote their Thursday columns to the iPhone.

Tom Krazit writes for CNET News.com

Comments

There are 4 comments. Join the discussion

  1. 1. Rory Choudhuri

    With the level of hype that's grown around the iPhone, it's hard to imagine there won't be a backlash of disappointment after its launch tomorrow. When disappointed users figure out that it won't make the tea after all, there's bound to be a whole raft of anti-iPhone and anti-Apple posts in the blogosphere.

    However, if the interface is as good as it seems, then the iPhone will be a justified success. It'll also be good for the rest of us. Other manufacturers will be forced to up their game and improve the user interface of their offerings.

    • 26 June 2007 12:03
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  2. 2. anonymous

    Apple riding the wave that will break and leave them floundering!!

    • 26 June 2007 12:25
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  3. 3. GK

    A marketing team has never had it so easy. Ever. (Probably).

    Also, it just shows you how materialistic people are nowadays...

    • 26 June 2007 12:30
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  4. 4. Sarah

    The hype around the iPhone is just that - hype.

    The iPhone is nothing new.

    The hype just is a way for Apple to convince Joe Pubic that it is a "must have", just like they did with the iPod. There was nothing new in the iPod either when it was released - it was just an portable audio player.

    Saying that, I admire Apple and Steve Jobs for the amazing job that they are doing although I am not silly enough to buy into the hype - I never bought an iPod and never will buy an iPhone.

    • 26 June 2007 13:14
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