By Natasha Lomas, 5 November 2007 17:55
NEWS
There are 50 days left until Christmas - but only four until this year's hottest stocking filler hits the shops. Apple's long-awaited iPhone mobile device will arrive in the UK on Friday evening. But it remains to be seen whether it will take the market by storm - or remain a high-end handset with only limited reach.
The iPhone will go on sale at 18:02(GMT) on 9 November across Apple's stores, O2's high street shops and The Carphone Warehouse stores - 1,300 outlets in all - as well as online via the trio's websites. It will retail for £269 and there's a minimum 18-month contract. O2 is offering three monthly tariffs - £35, £45 and £55 - with varying numbers of inclusive texts and voice minutes.
Unlimited data and wi-fi is offered across all tariffs - subject to the company's fair usage policy. However, the mobile operator is hyping Friday's launch as the day "the internet fits in your pocket" - and has now said it will be lifting the usage limits in order to encourage iPhone owners to go surfing.
It said in a statement: "People don't speak in megabites and customer feedback has been that if we say unlimited, it should be unlimited."
For the moment, the company is concentrating on the consumer market and is expecting to sell hundreds of thousands of the sleek touchscreen handsets in the run up to Christmas. And while analysts are in agreement the device is certainly very easy on the eye, they are less certain of the extent to which it will penetrate the mass market - for a variety of reasons.
Windsor Holden, principal analyst at Juniper Research, sees the device's lack of 3G as a "major handicap" - and something that makes it the "odd one out" when it comes to high end mobile handsets.
He told silicon.com: "The comparison I make is you say look there's a wonderful sports car, it looks superb, has all the whistles and bells - and you open the bonnet and it's got a tiny little Robin Reliant engine in it."
Because the iPhone relies on Edge for internet browsing - along with 7,500 wi-fi hotspots from The Cloud - download speeds are not as fast as they would be on 3G. And Edge coverage is limited. O2 currently estimates its Edge network covers around 30 per cent of the UK population - mostly in urban areas. It expects this to grow to around 40 per cent by Christmas.
Holden said: "Most of the handset vendors are anticipating the fact that 3G coverage will increase and virtually all their handsets now have 3G capability. This one doesn't and it's a significant limiting factor as we go down the line.
"Unless and until they rapidly rollout a version of the iPhone that does have that capability I think they're going to come up against a stumbling block which will reduce the opportunities for significant penetration."
He believes "a fair amount of people" will buy the iPhone for the Apple brand, adding "it certainly does look attractive and it's probably a top of the range 2.5G phone". But in Holden's view Apple has missed a trick when it comes to 3G.
He said: "For them to go into what in the UK is a very, very sophisticated mobile market, a saturated mobile market, I think they'll do well but they could have done so much better. They could have really gone to town on this and really put themselves in a very strong position - had they included 3G. Because at the end of the day now you don't have the download speeds over 2.5G to justify a lot of the applications."
But Jonathan Arber, analyst at Ovum, thinks it's not so much the missed opportunity of 3G that could limit the iPhone's reach in the UK - but rather its not-so-sleek £269 price-tag.
Arber told silicon.com: "In the UK we're used to a totally subsidised devices. We're used to not paying for our mobile phones and now we're being asked to pay so that's going to be perhaps the key sticking point and I think it will be very interesting to see if consumers are willing to fork out the best part of £300."
He added: "I think it's got a huge amount of brand weight behind it which is certainly gong to drive sales over Christmas. It's probably going to do very well at launch. [But] I think the key question is how big is the overall market To an extent there's a lot of high end early adopters who will be willing to [buy it] but it's whether it really pushes down into the mass market."
Arber doesn't view the fact the iPhone is only available on one mobile provider as much of a barrier to penetration - as traditionally UK consumers have "gone more on the device than on the service provider". "When people go to renew their contract what they're really interested in is getting the device they want at the best price," he said.
And when it comes to 3G, Arber said many consumers "still aren't exactly aware what it is" and generally don't make buying decisions based on it. Instead they choose phones because of "attractive features" - something the iPhone is not short of in his view. However, he warned O2's heavy push to market the phone as a 'pocket internet device' might backfire if users end up being disappointed by the browsing experience.
Arber said: "Once you go outside Edge coverage and you're down to much slower speeds the browsing experience can become quite frustrating and that's something I think they need to watch - that they don't get consumers expectations too high."
But he added: "I'm not sure yet we've got the perfect mobile web browsing experience [on any handset]."


Comments
There are 21 comments. Join the discussion
1. Karen Challinor
from the review done on the gadget show it looks like everything that is attached to a premium service like iTunes or mobile web browsing is really good but more mature things like the camera function or texting using the on screen keyboard are a bit lacking
so I think I'll stick with the one I've got thanks
2. anonymous
THE mobile phone for "fashionistas" - for everyone else - stick with something at a reasonable price/function mix - which this is not - and with freedom to change networks for a decent air time deal.
If it makes a significant number of sales it will show what a sad, brand image driven lot we are!
3. anonymous
No 3G, No video, cr*p camera, no GPS, bad on-screen keyboard makes texting difficult and covers up web pages. No exchangable battery.
Good for flipping through photos, and showing off to your mates.
Hmm, rather have a Nokia N95 I think.
4. misceng
Usual price rip off.
The first price in USA was $500 soon reduce to $300 so Apple are continuing the tradition of ripping off British consumers by $=£ pricing when the rate is £=$2.07
I won't buy.
5. Chris Blake
Too expensive. MAny features are available elsewhere at a much cheaper price. As much as I like Apple products, this is just too much money.
Ironically, my company would buy one for me - but O2 will not sell to businesses!! Employees would have to buy off their own back and reclaim from their employers. But the company cannot then reclaim VAT.
What hope to compete against blackberries then?
6. Don Tregartha
I've seen it.
I've used it.
It's very cool indeed.
I want one.
Its a shame that it's with O2,
a company with, in my experience, spectacularly bad customer service.
I'll wait a bit.
7. anonymous
iDon't think iWill buy one just yet. iThink iWill wait until the iPrice comes down a bit. While i'M waiting, iThink iMight copyright some of these iWords, just iN case Apple gets any more big iDeas.
8. anonymous
Its all been said!
Nothing going for it featurewise,
Someone got the price conversion wrong - should be max £169,
and who in their right mind would buy from 02.
9. Rob
A phone with a great UI and a good looking device.
Unfortunately, out-of-date technology and a hefty price tag means I would rather buy the iTouch. Also I won't buy it as it's Apple and I don't like their lock-in methods or the fact that they take a cut from the tariff, so technically after forking out £269 you are still paying Apple for the phone for the next 18 months.
Forget taking it to another network unless you can be bothered to fiddle around with the locked down OS. (Microsoft mkII on the way).
So many things they could have done better and should have done, there are other phone companies out there that have learnt from those early mistakes, nice one Greedy Jobs.
10. Matt H
I don't want a contract, I prefer not being ripped off in the first place thankyou very much. Definately don't want an iPhone. Form over function, not much use when you can get better functionality out of a cheaper device. I'm sure it'll sell well, after all, too many people have way too much money than sense!
11. Richard A
My mobile phone makes, er, phone calls. For everything else I have a brain.
It's great; the battery still lasts for ever, it has been dropped, sat on and unintentionally marinated in Extra Virgin olive oil (soooo middle class!) and it still works.
My phone, that is - not my brain!
It doesn't do email, music, Bluetooth, GPS, 3G, photos, video or web browsing - and I love it.
Its a Nokia 6210 and in its short life it had become a retro classic, drawing oohs and aahs whenever I get it out.
iPhone? I'll stick with myPhone.
[PS Dear santa, if you have already got me an iPhone and are prepared to stump up for the contract too, please disregard the above crazed ramblings.]
12. Rod Dowler
The great iPhone usability will boost use for a raft of applications. For example, property searchers, especially people looking to let, will really benefit from real-time information on availability. Hopefully, increased demand will lead to improvements in the patchy WiFi coverage and costly mobile networks. That said, it will be even better when the iPhone goes 3G.
13. anonymous
This brings us to wonder what the next Apple iSomething-or-other will be. Maybe this could be the basis of a Silicon competition for suggestions. To get the ball rolling, I offer the following possibilities:-
iCac (word processor plug-in) - alerts you if you start bull****ting.
iRac (storage and pneumatic device) - exaggerate your figures with this inflatable bra.
iPac (intoxicating must-have) - beer in very attractive packaging, but possibly a bit weak inside.
14. Oliver Matthews
Really not worth bothering with, if you really do want one wait till January and there will be loads on eBay.
15. Julian Nicholls
Don't forget that there's no MMS either. You can take pretty pictures, but you can't send them...
16. Karen Challinor
to Anonymous Developer in Midlands, England
with
"iDon't think iWill buy one just yet. iThink iWill wait until the iPrice comes down a bit. While i'M waiting, iThink iMight copyright some of these iWords, just iN case Apple gets any more big iDeas."
sorry but I think my "prior art"
http://hardware.silicon.com/pdas/0,39024839,39167292,00.htm?PROCESS=show&ID=20088695&AT=39167292
may cause problems with your copyright application
but I'm willing to go 50/50
17. anonymous
Compared to what is available in the market it is a significant improvement
MMS use email.
UMTS use edge
18. Jon
Why does everyone say it's such an outstanding rip off? I worked at one of the networks for four years, and I remember how expensive the original Blackberries were. Also the original xda, also the nokia 8810, 9000, 9110, 9210 (and pretty much every nokia communicator since) and plenty of others.
One example: original 'type one' blackberry - £400 for the device (with its b/w screen and crap phone) plus £40 per month (without any voice minutes) (until O2 lost it's exclusivity deal with RIM).
Another example, 9110 was £350 FULLY SUBSIDISED. One guy broke his mid-contract and wanted to replace it. None subsidised price? £1000.
True, the iphone is expensive (although not exclusively so), but then so was the original ipod. There were many other hard-disc mp3 players out there at the time, but you can't deny the ipod being a game changer - not because of functions, but useability.
So, n95 owners - hows that barcode reader working out for you? Used it much?
You either get it or you don't. If not, I don't think Apple's going to lose much sleep over it. This is a high end device for people who like iPods and have 'early adopter' money to spend.
For everyone else, wait for the iPhone nano (which I think we all know's coming). For everyone who's too individual to follow the trend, then by all means keep following the one festooned with menu screens.
19. anonymous
Jon, most of those other phones you mentioned actually had some new useful functionality that wasn't otherwise available, push email, keyboards, etc.
All the iphone has is a natty way of flipping through photos with your finger, was pressing a button so hard? The market is really only for those people who want to show it off to their mates down the pub. "Hey look guys I've got the new iPhone". The same folk who queue for Harry Potter books, only this is more expensive and the novelty wears off just as quickly.
20. Rob
"Compared to what is available in the market it is a significant improvement"
What planet are you from and what phone market are you referring to? It certainly isn't the UK's that's for sure.
Sorry if you were being sarcastic I obviously missed it!?!
21. Jon
Anonymous, I'm pretty sure I already conceded that the ipod had no compelling new features over the other 'jukebox' players that were out before it. All you really had was a clickwheel - was pressing buttons so hard?
You also mention a keyboard as a 'new feature' - I take it you mean a qwerty keyboard (nokia 9000?) as opposed to standard phone keyboards? Surely this is an evolution of a pre-existing feature, rather than a new invention. How is this different to the multiple touch screen on the ipod? I was an acceptance tester with htc/microsoft on a windows mobile release - I have plenty of experience with touchscreens, believe me. Having used an iphone (and no, I don't own one), I can tell you that the touchscreen is a LOT different.
Oh, and on the subject of high prices for nothing but style, there is that afforementioned 8800 (which was terribly built), or more recently the prada phone? (£400 without subsidy?)