BT's wi-fi parts ways with The Cloud

Hotspots-sharing deal goes cold

NEWS

BT Openzone's wi-fi roaming deal with The Cloud will end on Thursday, after the two communications firms failed to resolve unspecified issues over commercial terms.

BT and The Cloud have had the deal for five years but customers of each network will no longer have access to the other network's hotspots from 9:00(BST) on 2 October.

Wireless from A to Z

Click on the links below to find out more…

A is for Antivirus
B is for Bluetooth
C is for The Cloud
D is for dotMobi
E is for Email
F is for FMC
G is for GPS
H is for HSDPA
I is for i-mode
J is for Japan Air
K is for Korea
L is for LBS
M is for M2M
N is for NFC
O is for Operating systems
P is for Pubs
Q is for QoS
R is for Roaming
S is for Satellite
T is for TV
U is for UMTS
V is for Virgin
W is for WiMax
X is for XDA
Y is for Yucca
Z is for Zigbee

The deal's expiry could drastically cut the number of hotspots BT Openzone customers can use, particularly in business-centric areas - The Cloud has 6,500 live wi-fi hotspots in retail venues, hotels, airports and sports and music venues, while BT has only 3,000 Openzone hotspots.

BT is claiming this shortfall will be mitigated by the roughly 140,000 users who opened up their routers into effective hotspots following BT's deal with the wi-fi-sharing community Fon. These are, however, mostly residential users. BT has introduced a similar concept for its 170,000 business customers but there are as yet no figures for how many have volunteered to open up their routers to the public.

BT's Wireless Cities programme, which covers 12 UK city centres, could also make up for some of the coverage lost through the deal's breakdown. There will also be many sites where BT Openzone and The Cloud coverage is currently duplicated.

A statement sent to silicon.com sister site ZDNet.co.uk on Monday by The Cloud read: "It's disappointing for BT Openzone customers that they will no longer be able to benefit from the convenience of our hotspots. We are disappointed that BT could not reach acceptable commercial terms."

The Cloud is now trying to tempt BT Openzone customers to switch by offering them 30 days' free subscription if they sign up to The Cloud.

Other operators that continue to have roaming agreements with The Cloud include O2, Orange, AT&T and iPass.

Steve Nicholson, The Cloud's chief executive, also pointed out in his company's statement that The Cloud remained "reliant on BT for PSTN among other services and will continue to work closely in the hope they reconsider their decision for the better of their customers".

Comments

There are 3 comments. Join the discussion

  1. 1. Roger Huffadine

    I like the BT FON concept - err But -- until the Home Hub can provide useful coverage then the use of FON is limited to a very very small coverage radius.
    How about BT giving these FON activated hubs a booster and external aerial so that the coverage is dramatically improved?

    • 30 September 2008 10:03
    • Add comment
  2. 2. Roger Huffadine

    I like the BT FON concept - err But -- until the Home Hub can provide useful coverage then the use of FON is limited to a very very small coverage radius.
    How about BT giving these FON activated hubs a booster and external aerial so that the coverage is dramatically improved?

    Ed. I should also have pointed out on the original posting....

    One of the BIG problems with the BT Home Hub is that you CANNOT attach an external aerial which severely limits the whole philosophy of FON.

    Come on BT get your marketing, strategy and design people to sit in the same room and talk to each other.

    • 30 September 2008 10:07
    • Add comment
  3. 3. Chris Stevens

    BT do not understand the Internet.

    I remember laughing at BT Salesmen in my office when they tried to sell me dial up Internet access for £150 a month. Sadly for them I was personally already using Demon at £10 a month.

    The Cloud is organised and works well in the areas that it covers. The FON has a much more amateurish feel to it. I've used both services and I also provide a FON point.

    BT may be the biggest supplier of Broadband in the UK, but their attitude does not show understanding of what it is like to use their internet products.

    • 30 September 2008 10:38
    • Add comment

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