By Polly Raymond, 24 July 1998 17:23
NEWS The BBC will audit its Web traffic using a method designed to bring more clarity to monitoring online success. The latest method can distinguish between site visits generated by people and other computer generated hits, including updates, filtering, sorting and refreshing. The Internet Advertising Bureau is expected to base future audits on the same criteria.
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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