By editorial@silicon.com, 3 December 1998 18:01
NEWS Cisco is to buy router manufacturer, PipeLinks, for $126m in stock. The deal will give Cisco access to PipeLinks' Sonet/SDH router technology, which handles circuit traffic and IP traffic at the same time, enabling service providers to offer integrated voice and data services to the edge of a network. The networking giant has had a minority stake in the privately-owned company since 1997.
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Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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