By John Oates, 14 April 2000 18:14
NEWS British Telecom is to strengthen its retail presence by spending £40 million on a chain of mobile phone shops. BT already owns 40 per cent of The Mobile Phone Store, comprising 129 stores across the country. The company was started by Mike McComb in 1993 - he will remain with the company to oversee the changeover. This brings the total number of shops controlled by BT Cellnet to 300.
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
Copyright © 1998-2009 CBS Interactive Limited. All rights reserved. About CBS Interactive
In order to post a comment you need to be registered and logged in.
Log in or create your silicon.com account below