Business Continuity Awareness Week is fast becoming a global curse - microsoft.com is the latest victim.
By John Oates, 24 January 2001 13:01
NEWS The software giant's homepage is currently unavailable. So are msn.com and msnbc.com. A spokeswoman for the company said: "We're working on the problem at the moment but have no ETA for when it will be fixed." She added that subsidiary sites are still being investigated. She had no information on what caused the outage. We'll have more on this story later...
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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