A kick in the teeth for dot-doom-mongers...
By Sonya Rabbitte, 29 May 2001 16:01
NEWS Travel site ebookers has capitalised on its recent sales growth by recruiting 100 new staff to its London call centre. The last quarterly results, posted in March, bucked the downward dot-com trend, demonstrating a healthy increase in sales. The expansion also follows last month's listing on the London Stock Exchange.
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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