Online brands continue to defy the downturn...
By Will Sturgeon, 30 October 2001 07:11
NEWS ebookers has followed up its strong third quarter results with news that it is expanding its operations into India at a time when other companies in the hard-hit sector are cutting back and laying off staff. The company has said its fourth quarter, which traditionally sees the weakest results will be further hit by heavy investment in establishing its Indian presence - though according to the Guardian this will yield long-term benefits.
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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