NEWS Online bank Egg has posted a letter to a dead customer that began 'Dear Mrs Deceased.' The bank blamed the mistake on a clerical error and said an employee had entered the woman's deceased status in the wrong field on a form The letter was intended for the dead women's husband who was closing her account with the bank. Egg said it had apologised to the live customer.
Egg bills the dead
Deepest condolences, now here's your balance...
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