NTL signs up customer number one million

...and then gives it the big 'un...

By Graeme Wearden, 4 March 2004 08:50

NEWS NTL has announced that it has signed up its one-millionth broadband customer, demonstrating that UK web users are flocking to get high-speed internet connections over cable as well as ADSL.

The cable operator, which now has more broadband users than narrowband ones, forecast that the majority of web users will be using a broadband connection by 2006. By 2010, 50 per cent of all homes will be on broadband, NTL predicted.

Aizad Hussain, managing director of NTL home, claimed NTL was the "driving force" behind the UK's booming broadband market, despite the fact that less than half of UK homes can connect to its network.

"We helped create the broadband market, inventing multiple tiers of service and are proud to be the first ISP to have over one million homes connected. Our broadband services are simply second to none in terms of value, quality and convenience," said Hussain in a statement.

NTL and fellow cable firm Telewest got their act together broadband-wise much sooner than BT; a few years ago their prices were much lower, and the availability of cable broadband compared favourably to that of ADSL.

But given the dramatic improvement of BT's performance in this area, with initiatives such as its registration scheme for areas without access to its ADSL service, it's questionable whether the cable operators can claim the same influence over Broadband Britain as they enjoyed in the past.

NTL's one-millionth broadband connection was bought by a family in Stockport. Paul and Jill Horsfield plan to use the service for ecommerce, research, and to help their children with schoolwork.

Graeme Wearden writes for ZDNet UK

Comments

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  1. 1. anonymous

    The big 1mil? They'll be able to do that lots. Myself and many of my colleagues are totally dissatisfied with NTLs customer service and are waiting for expiration of contract before saying goodbye. Look out for more 1000000th customers....

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