NEWS Amazon.com has signed a deal to provide ecommerce technology and hosting services to Marks & Spencer, the US e-tailer said Tuesday.
Under the terms of the deal, Amazon Services Europe – a new subsidiary – will host and provide the technology behind Marks & Spencer's website, as well as the company's in-store and telephone ordering and customer services systems.
However, the London-based retailer will remain responsible for the management of the site, as well as its customer service, warehouse and distribution operations. Financial terms of the deal were not disclosed.
During the first phase of the project, slated for completion in summer 2006, the companies plan to build an integrated ordering system.
Marks & Spencer executives said the Amazon pact will allow the British retailer to remain more focused on its core operations. They cited the fact that their website already attracts more than 24 million visits every year as proof that the company is already successful online.
For Amazon, the deal adds another major name to add to the growing list of customers of its ecommerce services. The deal also represents Amazon's entry into the European retail services market. During the last several years, Amazon Services has won similar web-hosting and ecommerce technology agreements with companies such as Borders.com, CD Now, Target and Toys 'R' Us.
As part of the deal, Amazon announced the launch of Amazon Services Europe, which will be based in Luxembourg.
Matt Hines writes for CNET News.com.
Comments
There is 1 comment. Join the discussion
1. anonymous
Perhaps Amazon should sort it's own problems out before dragging M & S further into the SH**.