BT rings up more than a million VoIP customers

... and sooner than expected

NEWS

More than one million consumer customers have signed up for BT's VoIP service since June last year.

The milestone figure has been reached six months ahead of schedule and represents more than one-third of the telco's broadband customers.

A BT spokesman told silicon.com the reason for the rapid uptake is largely down to the launch back in June of Total Broadband packages - which offer a broadband subscription, inclusive VoIP minutes and some free use of BT Openzone hotspots. He said the packages include several VoIP options which have proved attractive to customers.

Broadband from A to Z

Click on the links below to find out more...

A is for ADSL
B is for BT
C is for Cable & Wireless
D is for Dial-up
E is for Education
F is for Fibre
G is for Goonhilly
H is for HSDPA
I is for In-flight
J is for Janet
K is for Kingston
L is for Landlines
M is for Murdoch
N is for Next generation
O is for Ofcom
P is for Power lines
Q is for Quad-play
R is for Remote working
S is for Satellite phones
T is for Trains
U is for Unbundling
V is for VoIP
W is for WiMax
X is for Xbox
Y is for YouTube
Z is for Zombies

The Broadband Talk service, offered as part of the Total Broadband packages, uses standard fixed-line handsets or higher spec BT units to make calls via a broadband hub without the need to use a PC.

Customers can also download a softphone package which offers free voice calls between PCs and which can be used in conjunction with Broadband Talk.

The spokesman said: "Broadband's not just about a dumb pipe into your home, it's about the products and services that you get as well and about what you can do with it."

He added the figures did not include the telco's FMC offering, BT Fusion.

The company has yet to set any new subscription targets.

Comments

There are 2 comments. Join the discussion

  1. 1. anonymous

    What BT forgot to mention is that those customers who accepted the offer of a 'geographical' number (eg 020 8 in London) are unable to receive incoming calls to their Broadband Talk number and no one in BT seems to know when and how this will be fixed.

    Callers, perhaps using their BT 1571 service when they missed a call from their Broadband Talk-connected friend, get the very nice BT lady saying "the number you have called has not been recognised...".

    Its like being offered a cheap return ticket somewhere and then being told the return part isn't valid.

    Apparently its the supplier's fault - so that's alright then.

    • 11 January 2007 23:11
    • Add comment
  2. 2. anonymous

    actually it's not 1 million customers. it's 1 million registrations which is a very differnet thing. BT has yet to break down the revenue from this service.

    • 12 January 2007 09:59
    • Add comment

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