NEWS
BT is upping its presence in Second Life with a trial of its free 'Avatalk' phone and texting service.
The one month virtual world pilot will start on 26 March allowing users to make 10 free calls (of up to one hour each) and send 10 SMS messages to almost anywhere in the world.
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Users will be able to use their avatars to access the service at red BT phone boxes at five locations or by picking up a heads-up display that can then be used beyond these locations.
BT built a private island in Second Life called Area 21 last September where it showed off demos of its virtual world technology including Avatalk.
Matt Brotherton, project manager at the Applied Technology Centre in BT's chief technology office, told silicon.com: "What we wanted to do after [Area 21] was launch elements of that as a trial service just to understand what the demand for virtual-to-real-world communications and also virtual-to-other-virtual-world communication is."
He added: "What we've been able to do is open it up completely so Second Life users can call and send SMS to anyone else in the world. For Second Life users it's quite compelling."
Avatalk uses BT's global IP platform, Web21C, to carry calls and transmit SMS messages to mobile networks around the world.
When asked about the benefits of Avatalk over other free VoIP services - such as Skype - Brotherton said: "It really comes down to the rich immersiveness of virtual worlds."
He added: "We're looking into how virtual world environments can provide real business benefits to our enterprise, corporate and SME customers from the perspective of providing collaborative environments internally but also as new channels to their customers."
He added as people are able to do more things within Second Life, the service allows them to make calls and send texts without leaving the virtual world.
Brotherton said other organisations who are interested in hosting an Avatalk hub should contact BT once the trial has begun.
Brotherton said the trial will help BT understand how people are using the service and how viable it might be as a product in the future.
He added: "Our test bed has been Second Life but we're very much interested in virtual worlds as a whole."
The five partners hosting Avatalk on their islands are Idearium, Italy Island Resort, Nuova Sicilia, Style Magazine and Venice Italy.
Comments
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1. squiz
Considering BT have such restrictive bandwidth usages (and yes i have experience of a so called unlimited service they claim to have that sends you nasty letters when you use to much bandwidth) second life is a bad way to go. On numerous occaisions during my role as a second life mentor, i've had users ask me how to limit the bandwidth second life uses. A lot of isp's world wide place limits on thier users and because unlike other online worlds/games the content is always varied and random as its user created there is no back up on your HDD so the game is constantly streaming new data, and this has lead to many people losing thier internet connection for a month because second life is so bandwidth hungry it uses up thier limit in a couple of days, i've even heard it reached in hours before. If BT decide to remove thier restrictive and pretty much rubbish bandwidth restrictions it might be worthwhile.