US losing trust in Google privacy?

Internet giant dropped from most-trusted top 20

NEWS

Google has fallen off the top 20 list of the most trusted US companies for privacy, according to a report in the San Francisco Chronicle on Monday.

The internet search giant was ranked number 10 last year but slipped off into the ether this year as the 6,500 people surveyed by the Ponemon Institute may have associated Google with "big company syndrome", the Chronicle story reported. TRUSTe co-sponsored the survey. The company aims to serve as the gold seal of the internet, by identifying various websites as trustworthy through its Web Privacy Seal, Email Privacy Seal, and Trusted Download programs.

In the fifth annual survey, people were asked to name "which companies they thought were most trustworthy and which did the best job safeguarding personal information", according to a press release Monday.

A number of technology companies saw their ranking change, including eBay and Yahoo!, according to the press release. "While the financial services sector slipped amid industry-wide woes, the technology sector showed marked improvement as eBay, Apple, Yahoo!, Microsoft, and HP all bettered previous rankings. Also of note, Facebook moved into the top 20 for the first time, signifying an increased trust in social networking as a mainstream communications tool," it said.

Here are the top companies as ranked in the survey:

  1. American Express
  2. eBay (up six places)
  3. IBM
  4. Amazon (up from fifth)
  5. Johnson & Johnson
  6. HP (up 10 places), US Postal Service
  7. Procter & Gamble
  8. Apple (new to the top 20)
  9. Nationwide
  10. Charles Schwab
  11. USAA
  12. Intuit
  13. WebMD
  14. Yahoo! (new to the top 20)
  15. Facebook (new to the top 20)
  16. Disney, AOL
  17. Verizon
  18. FedEx
  19. US Bank
  20. Dell (down seven places), eLoan

Comments

There is 1 comment. Join the discussion

  1. 1. Guy Reynolds

    If they did this survey in the UK they wouldn't be able to produce a list long enough to enable the UK government on it.

    • 16 December 2008 15:31
    • Add comment

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