Microsoft accused of stealing user information

By Suzanna Kerridge, 8 March 1999 17:11

NEWS Microsoft has admitted there is a security flaw in the latest version of its Windows operating system that allows the software giant to collect private user information. The problem was discovered by developer and president of Phar Lap software, Richard Smith, who claimed a unique ID number was transmitting a code to Word and Excel documents enabling Microsoft to trace the author of the documents. David Weekes, Windows 98 product manager, said: "The flaw affects service packs and registration to the Windows 98 update. There is a section where the user can choose whether or not to send up details of their hardware configuration and it is here that we found the problem occurred. But we are working on a patch to fix it." But Simon Davies, leader of privacy lobby group, Privacy International, accused Microsoft of breaking data protection laws in at least six European countries. "It's clear to us that companies take information by stealth. There is a pathological need to collect information and Microsoft is proving that point. Collecting this information is a value add for the company as it gives them more marketing opportunities. But what they are doing is in violation with data protection laws which say companies have to be open and transparent in gathering information and receive consent from the individual - this is simply not followed," he said. But Weekes denied the allegations. "There are privacy laws dotted all over the place and with the current situation it would be very silly of us to [openly flout the law]. We take confidentiality very, very seriously indeed. We are already working on getting rid of the database that holds the information and we have a patch so it will not happen again." Davies claimed the problem - along with the controversy over data tracing in Intel's Pentium III chip - proved that self-regulation of privacy rights in the US is not working. "By making systems interoperable and with the convergence on the Internet it will end up with companies having a user profile on all computer users," he said.

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