Virus clean up costs four times higher than predicted

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NEWS It costs four times more to clean up after a virus than previously thought, according to a survey of large enterprise IT departments.

Compared with previous estimates, costs associated with cleaning up after a virus or worm attack have increased by more than 400 per cent over the past 12 months, to £122,000, says The Corporate IT Forum, which represents the corporate IT user community.

The Forum surveyed its members, which include more than half of the FTSE 100 and 250 companies, after the MSBlast worm this August. The figure of £122,000 is four times that estimated by the Department of Trade and Industry (DTI) last year.

According to the survey, three out of four IT departments spent around 365 person-hours repairing damage caused by the attack. However, 35 per cent of organisations were hit far worse, with each losing an average of 3,080 person-hours.

David Roberts, chief executive of the Corporate IT Forum, said the costs associated with worm and virus clean-up are much higher than expected, especially for smaller companies that do not have the resources required to implement a strong security policies: "Our research is just the tip of the iceberg. The companies surveyed have better than average security and incident response policies in place. Organisations with relatively poor protection will be being hit even harder as they will suffer more downtime and wider business disruption -- as well as getting more viruses in the first place," he said in a statement.

Munir Kotadia writes for ZDNet UK

Comments

There are 3 comments. Join the discussion

  1. 1. Anthony

    The sad part of the IT security aspect are many people thought that by just reloading the OS or remove the viruses using anti-virus program will solve the problems. They are unaware that not all viruses can be remove by anti-virus program. Reloading OS is a waste of the user precious time.

    • 3 December 2003 01:17
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  2. 2. Al Macintyre

    Fortunately my day job has most of our data on a computer that does not get viruses, (because security in the OS is a top priority) and our stuff on Microsoft uses Live Update protection which means that the only risk is new viruses before the anti-virus people develop cures.

    Furthermore, our ISP is doing filtering, in addition to what we are filtering for the corporate network, so there is a layered defense ... ISP, corporate, individual PCs.

    The really nice thing about our reality is that we can ignore the threat of viruses 99% of the time, and let the computer handle this problem.

    • 3 December 2003 17:39
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  3. 3. Rich

    This info is fairly useless. Tell me what cleanup costs per 100 desktops or 50 servers so I can apply the info to the real world.

    • 3 December 2003 20:43
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