Photos: Waging war on the web's bad guys

Inside Symantec's security operations centre

By Nick Heath, 21 July 2008 11:16

Symantec's security operations centre analyses more than one billion logs per day, as part of a global network monitoring attacks on computer networks for 650 customers.

And the centre faces a growing threat, with a 140 per cent increase in the amount of malware being deployed online over the past six months.

Today the 24/7 centre deals with more than 3,200 security incidents and sees 10 security incidents escalated every day.

Alan Osborne, senior manager of global technical operations for Symantec managed security services, said: "We are seeing more escalated security events now. There are a reasonable number of severe security incidents.

"If it's a critical security event then we will ring the client whatever time it is day or night, we will get them out of bed if necessary."

Photo credit: Nick Heath

Post your comment

In order to post a comment you need to be registered and logged in.

Log in or create your silicon.com account below

Will not be displayed with your comment

By signing up for this service, you indicate that you agree to our Terms and Conditions and have read and understood our Privacy Policy.

Questions about membership? Find the answers in the Membership FAQ