By Anna Parker, 26 June 1998 09:28
NEWS Apple Computer's famous brand loyalty is slipping according to a recent report. The survey by ZD Market Intelligence found that only 71 per cent of customers repurchased an Apple PC, compared to 81 per cent last year. The company's failure to provide a competitive offering in the sub-$1000 (£612) PC market, is cited by the report as the principle reason for the fall.
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
Copyright © 1998-2009 CBS Interactive Limited. All rights reserved. About CBS Interactive
In order to post a comment you need to be registered and logged in.
Log in or create your silicon.com account below