By Lisa Burroughes, 3 September 1999 16:26
NEWS UK distributor, Cyborg, is to launch Unitrac's SalesPage system in the UK market. SalesPage is a CRM system that uses the Web as a sales-force automation, account management and telemarketing platform. It can also give sales and marketing managers access to customer service, ecommerce and fulfilment processing over the Internet.
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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