By Tony Hallett, 28 January 2000 17:07
NEWS Sunrise Software has published the findings of research which it claims makes it the UK's largest supplier of help desk software for businesses with over 50 employees. The vendor said it provides 19 per cent of all help desk systems, and put its next best competitor, Royalblue, in second place with 11 per cent market share. Research consultants surveyed 4,379 UK organisations which use help desks.
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