By Tony Hallett, 10 February 2000 17:30
NEWS Swiss Life has turned to Onyx Software and applications service provider (ASP) Interliant to improve its customer relationship management (CRM). Five hundred of the insurer's customer-facing staff will use Onyx Front Office, via Interliant, in an attempt to make the company more customer-facing. The Onyx product is popular in the financial sector, and will be used by sales, marketing and customer service staff.
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