By Pia Heikkila, 24 May 2000 11:53
NEWS JD Edwards is to lay off 800 staff worldwide as part of a major restructuring plan. According to a spokesman for JD Edwards, the company invested heavily last year but this year is being forced to retrench. Other savings include closing down training centers, reducing office space and related overheads.
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Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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