One-third of business day tied up in email

By Sarah Left, 6 June 2000 17:50

NEWS Business users are spending nearly three hours a day dealing with email, and that figure will rise to four hours by next year, according to The Users Group (TUG). TUG surveyed 428 organisations and found that although the vast majority consider email to be business-critical, most of the actual emails are not relevant to the business. Those endless copied messages ('cc:') are the worst offenders, with junk mail and internal company mailing lists next on the list The study also measured companies' use of the Internet. Nearly 70 per cent believe the company Web site is business-critical, but only 39 per cent have integrated the Web site into the company's back-end systems. And TUG has bad news for the budding ASP industry: 82 per cent of respondents are not interested in hosted applications which they consider expensive and insecure.

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