NTT's dreams of global expansion are squashed...
By Julian Goldsmith, 19 September 2001 08:37
NEWS NTT subsidiary Verio is to shed 750 jobs and close data centres in the US. The web hosting company's workforce will fall 25 per cent after the lay offs, which have no definite timetable. The company was acquired by NTT for $5.5bn last August.
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Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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