BT gets call centred

Avaya looks forward to getting a lot out of what it's putting in...

NEWS BT Retail has sealed a deal with Lucent spin-off Avaya to resell kit and services. The deal includes Avaya's call centre server and unified messaging products. A spokesman for Avaya said: "This will give us access to large corporate and SME customers." Looking forward he claimed we will soon see bundled offerings of BT and Avaya technology.

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