What they lack in long names they more than make up for in partnerships...
By Kate Hanaghan, 24 October 2001 17:15
NEWS HP and i2 have inked a deal to create private marketplaces for their customers and trading partners. Through the marketplaces the vendors will be able to collaborate with their suppliers to improve supply chain processes and reduce inventory costs. i2's supply chain collaboration and Supplier Relationship Management (SRM) software will be run on HP's infrastructure. The deal follows HP's decision to use i2 software for its own private marketplace.
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Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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