Canonical hires Ubuntu makeover team

Open source desktops needs "more usability"

NEWS

Canonical, the leading backer of the Ubuntu version of Linux, is hiring a team to help make open-source software on the desktop more appealing and easier to use.

The company plans to sign up designers and specialists in user experience and interaction to lead Canonical's work on usability and to contribute to other free and open-source desktop-environment projects, including Gnome and KDE, Mark Shuttleworth, Canonical chief executive and founder of the Ubuntu project, wrote in a blog post on Wednesday.

He wrote: "We are hiring a team who will work on X, OpenGL, GTK, Qt, Gnome and KDE, with a view to doing some of the heavy lifting required to turn those desktop-experience ideas into reality."

Shuttleworth has said recently that usability is the top priority for open-source software. Free Linux desktops should have "a user experience that can compete with Apple in two years", he said at the O'Reilly Open Source Convention last week.

Some open-source promoters have backed Shuttleworth but said businesses have a different priority to the consumers Ubuntu is aimed at.

Mark Taylor, founder of the Open Source Consortium, said: "He's bang on the money. Linux absolutely needs more usability. Having said that, it's not that hard to find," pointing to the strides made by the Gnome and KDE user interfaces.

However, Taylor cautioned against the open-source movement taking too rigid a line with developers on usability requirements. "I don't believe we need one desktop to rule them all," he said.

Consumers need a great user experience more than businesses do, Taylor said. IT managers are more likely to use Linux on servers than on desktops. Any desktop implementations they do work with are designed to lock the system down and keep the user within set applications and policies. "Even when they use a Linux desktop, delivering a user experience is not high on the agenda," Taylor said.

Shuttleworth said that the freedom of open-source software, where developers are free to develop as they wish, can lead to user interfaces that are "patchy and inconsistent" between applications and operating systems, he said.

Paul Adams, a member of KDE e.V., the 'board' of the KDE project, said: "One of the biggest problems in the free-software world is that so many objects are different, depending on the different desktops."

For instance, Ubuntu itself is normally available with the Gnome desktop interface, but one version ships with KDE. Both Ubuntu versions include OpenOffice, which is based on the GTK graphics library. GTK is also used by Gnome, so OpenOffice in KDE would have a different 'open' dialogue to that on the desktop.

"In KDE, we are looking at producing a cross-desktop, human-interface guideline set, so that, as people move between Gnome and KDE, they won't be shocked to see that the dialogues are different," said Adams, who is also projects director at UK open-source company Sirius. That cross-desktop project, led by Celeste Lyn Paul of User-Centred Design, could create guidelines for common UI features.

Adams said: "We already have a very usable experience. Are we up there with the Mac desktop? Probably not. But we have achieved something which is very mature and usable."

Comments

There are 2 comments. Join the discussion

  1. 1. misceng

    I hope Canonical get the Ubuntu makeover team start at the very beginning. Having recently got Ubuntu and a set of disks holding a lot of other software to run under Ubuntu I would like to make real use of it. What stops me, though I have been using computers since the days of DOS, is a complete lack of the very basic knowledge of the meaning of the many references to things like "apt-get" and other parts of the very first steps needed to get going. All I can find are instructions which tell me to use techniques whose names I have seen often but without the least clue as to what they do or where to apply them. Until this barrier is overcome Ubuntu and Linux generally will only be for geeks. I want to like Linux but this problem holds me back.

    • 12 September 2008 14:09
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  2. 2. anonymous

    Linux Classic Desktop at last?

    In the same way Windows accepts that a "classic setting" is a benchmark, why can't Linux distributions have a common classic look descktop as a start point?
    They have done this for the file system... well almost... and it worked.

    Good thing these guys don't design cars or the handbreak might be in the back seat!

    • 13 September 2008 09:46
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