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silicon.com > White Papers > Software and Web Development > Software Development Tools
Integrated Quality Approach - Building Quality Into The Product
Dynamic business environments need mature testing processes & practices that can guarantee success rather than just cut Read more
Sep 12, 2009
silicon.com > White Papers > Software and Web Development > Software Development Tools
Test Automation - A Reality Check
Test automation is often seen as a way to reduce the costs of testing, increase test coverage and effectiveness, and sho Read more
Aug 15, 2009
silicon.com > White Papers > IT Management > IT Budgeting
Test Automation ROI Calculator
This white paper is all about understanding the parameters required and how to calculate the ROI from test automation. R Read more
Aug 8, 2009
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The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
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Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
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HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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