White Papers

Building Effective Change Management Processes for Sarbanes-Oxley: Step by Step

Tags: sarbanes-oxley, itil, change management, server, management

Overview This webcast provides examples of ways to report on the IT controls, and provides a four step process for ensuring that the necessary preventative, detective, and corrective controls are in place and are adding value back to the organization. By creating a change management process using the ITIL framework, organizations will not only be able to fulfill the audit requirements, but also increase service levels (e.g., MTTR, MTBF, change success rates) and decrease cost (e.g., % of unplanned, unscheduled work, server/system administrator ratios).

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Publisher: BetterManagement.com
File Format: Webcast
Date Published: Mar 21, 2005
Format: Webcasts
Topics: Sarbanes-Oxley, Finance

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