White Papers

Leveraging IBM Lotus Domino Software, Advokatni Kancelar Mgr. Ivo Hala Raises Its Efficiency and Revenue While Enhancing Client Services

Overview Ivo Hala and Associates (Ivo Hala) had been using third-party software to manage its client contact information and documents. Ivo Hala and Associates (Ivo Hala) had been using third-party software to manage its client contact information and documents. However, the applications did not allow Ivo Hala to share information among its multiple offices or access information from remote locations, such as clients' offices. The firm needed a more robust collaboration solution that would enable it to easily access client information and respond to client queries as quickly as possible. Ivo Hala implemented IBM Lotus Domino Collaboration Express, Version 6.5 software to improve its collaboration capabilities.

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Publisher
IBM
File Format
PDF
Date Published
Nov 17, 2007
Format
Case Studies
Topics
Collaboration Tools, Email, Customer Support Services

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