White Papers

Floral Goods Manufacturer Gains Time-Saving Insight With Business Software

Category: IT Management, Enterprise Applications

Tags: it department, retailers, erp, customer service

Overview Syndicate Sales provides a range of floral hard goods products to wholesalers, supermarkets, and mass merchant retailers worldwide. To manage business-critical information, the company relied on JD Edwards from Oracle running on the AS/400 platform. This solution was accessible to only a few employees, and Syndicate Sales employees were forced to rely on the IT department for routine reports. After considering a number of enterprise resource planning solutions, Syndicate Sales determined that Microsoft Dynamics NAV would support its business and make information readily available to a greater number of employees. Since implementing Microsoft Dynamics NAV, Syndicate Sales has improved customer service, gained insight into operations, and achieved the level of analysis and reporting that it needs to adapt to changing business needs.

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Publisher: Microsoft Tips
File Format: WORD
Date Published: Apr 16, 2008
Format: Case Studies
Topics: Sales - Marketing, ERP, Customer Support Services

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