White Papers

The Cheshire Benefits From a Direct Relationship With Microsoft Through Essential Support

Overview The Cheshire Building Society decided to consolidate its IT infrastructure on Microsoft technology. It wanted to take pre-emptive steps to avoid failures and unnecessary downtime. To ensure peace of mind and access to the best possible level of support for its technology, it decided to opt for the Microsoft Services Essential Support package. With more proactive support, the Cheshire hoped to eliminate a drain on IT resources while continuing to deliver a high-quality service. The fact that Microsoft can help one build expertise within the company is a valuable part of the Microsoft Services Essential Support package.

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Publisher: Microsoft
File Format: WORD
Date Published: Oct 11, 2008
Format: Case Studies
Topics: Customer Support Services

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