White Papers

Measuring the Pain: What is Fragmented Communications Costing Your Enterprise?

Category: IT Management, Enterprise Applications, Networking and Communications

Tags: crm

Overview In this document, you will discover the results of the largest-ever survey of enterprise and contact center employees. Their workflows reveal the silent but staggering costs of fragmented communications. In fact enterprises with 1000 plus employees could be losing more than ?6 million a year.

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Publisher: Siemens
File Format: PDF
Date Published: Jan 19, 2009
Format: White Papers
Topics: Unified Communications, CRM Software, Groupware - Workflow, Call Center - Contact, Customer Support Services

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