White Papers

TFED Sells Lubricants With SAP Oil and Gas Secondary Distribution

Overview Many companies are looking for a solution to improve customer service and simultaneously cut costs. The German TotalFinaElf lubricants division - TFED (today TOTAL) has already found one. The integrated solution made up of SAP CRM, SAP IS Oil & Gas and SAP Oil and Gas Secondary Distribution facilitates faster and much more efficient order collection, individual customer care and an exact up-to-date analysis of the lubricants market and its fluctuations.

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Publisher: SAP
File Format: PDF
Date Published: Jan 31, 2009
Format: Case Studies
Topics: Sales - Marketing, Customer Support Services

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