White Papers

Integrated Supply Chain for a Leader in the Building Products Industry

Category: IT Management, Enterprise Applications

Tags: customer satisfaction, applications

Overview USG Corporation (USG), inventor of Sheetrock, the world's number one brand of wallboard, is the largest manufacturer of gypsum products in North America. USG prides itself on producing the broadest product range in the industry. However, USG's large product portfolio posed additional challenges by adding complexity to production and distribution plans and lengthening delivery time. The competition was making strides in customer satisfaction, challenging USG to provide more accurate estimates of product availability, price and arrival times. The company called on BearingPoint to help design, build and implement an advanced supply chain and manufacturing platform driven by Oracle Advanced Planning and Scheduling (APS) applications.

By downloading you agree to our Terms and Conditions. These include information regarding use of your personal data.

Publisher: BearingPoint
File Format: PDF
Date Published: Apr 1, 2009
Format: Case Studies
Topics: Supply Chain Management, Customer Support Services

Similiar White Papers

Supply Chain and Demand Chain Integration: The Pathway to Profit and Competitive Advantage

Over the last decade, a powerful mandate for sustained business productivity has emerged: to design, alter, and combine

Publisher: SAP | Tags: crm, management, productivity, supply chain management

RedPrairie Is Helping United Sugars Meet Customer Needs Through Just-in-Time Delivery

United Sugars Corporation is the largest marketer of beet sugar and second largest overall marketer of sugar in the Unit

Publisher: RedPrairie

Culver's Improves Operations With Microsoft Business Intelligence Solution

Culver Franchising Systems, Inc. (CFSI) owns eight Culver's restaurants and franchises 373 others. Getting information t

Publisher: Microsoft | Tags: bi, data, management

Achieving Sourcing Excellence: A Three-Year Plan for Success

Learn how you can respond to challenging market conditions and add value to your organization by attaining sourcing exce

Publisher: SAP | Tags: erp

Manage Your Operations for Greater Profitability with Retail Chain Manager for Microsoft Dynamics AX

Midsize retailers face the same inventory planning and control challenges as their larger competitors, though they typic

Publisher: Microsoft | Tags: retailers, software, tco, warehouse

BearingPoint White Papers

Improving Lease Management: New Solutions to Enhance Competitiveness

Featured white papers

The Value of Location Intelligence in the Communications Industry

Pitney Bowes

Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...

Download now »
Best Practices for Translating Customer Satisfaction into Revenue

Citrix Online

Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...

Download now »
HP print solutions and 3M

Hewlett-Packard (HP)

The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...

Download now »