White Papers

Reducing Risk in a Rapidly Evolving Market With Oracle Utilities Customer Care and Billing for Energy Distribution

Overview Energy distributors are at the epicenter of an industry in flux. A shifting regulatory environment, rising demand in the face of uncertain supply, and rapidly escalating prices all contribute to the difficult business decisions one must make every day as one strives to effectively service all the stakeholders. As the intermediary between energy producers and suppliers, one must meet the needs of the retailer customers as well as help them effectively manage their own consumer, business, and industrial accounts. To compete in today's quickly evolving energy markets, it's imperative that one implements the right businesses processes - and the software infrastructure required to support those processes.

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Publisher: Oracle
File Format: PDF
Date Published: May 29, 2009
Format: White Papers
Topics: Cost Control - Risk Mgmt., Customer Support Services

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