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Epicor Software Case Study: Elegant Hotels

Category: Software and Web Development, IT Management

Tags: productivity, customer service, software

Overview Every year, millions of visitors flock to the sandy beaches of the Caribbean to frolic in the turquoise blue waters, explore the islands and kick back and relax thousands of miles from home. Welcoming those guests with open arms is Elegant Hotels, a London-based resort chain with a unique collection of properties in Barbados. With its eye on maintaining the highest possible quality and customer service standards, Elegant Hotels knows that it must also keep a careful watch on its operation's profitability and productivity. After outgrowing its, DOS-based computer systems, Elegant Hotels went in search of a new solution. It found the answer to its problems with Epicor's enterprise-wide software solution, Epicor for Hospitality and Entertainment.

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Publisher: Epicor Software
File Format: PDF
Date Published: May 30, 2009
Format: Case Studies
Topics: Software Engineering, Customer Support Services

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