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silicon.com > White Papers > Software and Web Development > Internet and Web
How IP geolocation can improve your website experience and marketing activity
With geolocation technology, you can know a web user's real world whereabouts. This report examines the benefits from th Read more
Nov 25, 2009
silicon.com > White Papers > Data Management > Data Infrastructure
Best-Practice Automation of Invoice Delivery from ERP Systems: Keeping Customers Satisfied, While Making the Move
Read this white paper and find out how you can gain the efficiencies of electronic invoicing without any adverse affect Read more
Nov 23, 2009
silicon.com > White Papers > IT Management > IT Budgeting
Why Print Management Matters
Print Management provides a breakthrough answer to today's top business challenge: reducing overhead without harming pro Read more
Nov 20, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
Information Technology's M&A Problem: A Briefing on IT Integration During Mergers & Acquisitions
Merger, takeover, acquisition; call it whatever one wants to but CIOs from all walks of life will likely agree, while Me Read more
Nov 20, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
GUIDEBOOK: ORACLE'S SIEBEL CRM ON DEMAND
Oracle's Siebel CRM On Demand has leveraged its history and experience in CRM to provide customers with deeper functiona Read more
Nov 9, 2009
silicon.com > White Papers > Software and Web Development > Software Development Tools
Building a Web Strategy: Portal Deployment Considerations
This white paper examines the portal concept in more detail, reviews the components of a portal, and identifies architec Read more
Nov 9, 2009
silicon.com > White Papers > Software and Web Development > E-commerce - E-Business
Discover the Best Direct Mail Piece Cost-Effectively
You can generate significant revenue and leads for your business with the right direct mail piece. But finding the best Read more
Nov 3, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
The How's and Why's of Survey Research
Survey research is much more than simply asking someone a few questions. It's a multiple step process with a clearly def Read more
Nov 3, 2009
silicon.com > White Papers > Software and Web Development > E-commerce - E-Business
Satisfaction survey analysis using statistics: You'll be delighted with the results
Satisfaction surveys are an important tool for assessing the satisfaction of your customers, employees, patients and rea Read more
Nov 3, 2009
silicon.com > White Papers > Software and Web Development > E-commerce - E-Business
Microsoft Dynamics RoleTailored Interface Business Productivity
Microsoft believes that the key to helping businesses become more agile and productive in the global economy is to empow Read more
Oct 28, 2009
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The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
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Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
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HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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