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silicon.com > White Papers > IT Management > Business Functions
Repsol YPF Aligns IT With Business and Cost-Reduction Strategy
Repsol YPF is an international, integrated oil and gas company, operating in over 30 countries. Despite a solid financia Read more
May 30, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
Real-Time Customer Sales And Service - The Toyota Way
After being spun off from Toyota Motor Sales, Toyota Material Handling USA (TMHU) continued to rely on its parent compan Read more
Mar 18, 2009
silicon.com > White Papers > Professions and Industries > Government
Medical Transportation Provider Capitalizes on IP Telephony
Each year, Medical Transportation Management, Inc. (MTM), provides non-emergency transportation services to 12 million p Read more
Mar 18, 2009
silicon.com > White Papers > Data Management > Data Infrastructure
Ensuring Lean Manufacturing at Shanghai General Motors
Shanghai General Motors Company (Shanghai GM) made the right decision when it called on SAP Custom Development services Read more
Mar 18, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
Consulting Firm Acquires Seven Companies, Doesn't Miss a Call
This case study examines how Navigant Consulting, an independent consulting firm, used a single, converged IP network to Read more
Jan 15, 2009
silicon.com > White Papers > Data Management > Data Infrastructure
Email Archival and Retrieval: Every School District Needs It
The Auburn-Washburn School District provides public education to approximately 5,300 Kindergarten through 12th graders i Read more
Aug 5, 2008
silicon.com > White Papers > Professions and Industries > Government
PsPortals Chooses Update Service to Keep Crime-Fighting Apps Up-to-Date
PsPortals needed a streamlined method for ensuring that the public safety agencies that comprise its customer base would Read more
Dec 13, 2007
silicon.com > White Papers > Data Management > Data Infrastructure
Tyler Schools District selects e-mail archiving system to satisfy Public Information Act
"The new archiving solution has placed our district in a favorable position, where we are protected from a potential acc Read more
Dec 13, 2007
silicon.com > White Papers > Software and Web Development > E-commerce - E-Business
Nissan Develops a New Global Procurement System with mySAP SRM
Nissan Motor Co., Ltd. has developed a new production-parts sourcing and purchasing system for use at its sites across t Read more
Jul 26, 2007
silicon.com > White Papers > IT Management > IT Infrastructure
Business Process Management at Air Products and Chemicals Inc.
Air Products and Chemicals Inc. (APCI) has different processes in various areas of the world, and its ongoing attempt to Read more
Nov 6, 2006
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The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
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Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
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HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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