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silicon.com > White Papers > IT Management > IT Budgeting
Case Study: Wireless Churn Reduction
A large wireless company with a major churn problem worked with an outsourced analytics provider to solve their problem. Read more
Dec 9, 2009
silicon.com > White Papers > IT Management > IT Budgeting
Global Consolidation Saves Over $100 Million
A Fortune 100 Health Care Company consults Gartner to achieve over $100 million in savings using benchmarking, an update Read more
Nov 19, 2009
silicon.com > White Papers > IT Management > IT Budgeting
Government Healthcare Organization Generates Savings With New Identity Solution
When a large government healthcare organization needed to comply with a federal initiative for a new identity solution, Read more
Nov 19, 2009
silicon.com > White Papers > IT Management > IT Budgeting
Case Study: Key Factors for Successful Indirect Procurement Outsourcing
Telstra is Australia's largest communications and information service provider, with revenue of more than A$23.7 billion Read more
Nov 19, 2009
silicon.com > White Papers > IT Management > IT Budgeting
An Aerospace Company Saves $26 Million
A large aerospace and defense manufacturing group wanted to grow, yet contain costs at the same time. A Gartner engageme Read more
Nov 19, 2009
silicon.com > White Papers > IT Management > IT Budgeting
Empresa Tejofran De Saneamento e Servicos Ltda. Expands Its Financial Vision
Founded in 1957, Empresa Tejofran de Saneamento e Servicos Ltda. (Tejofran) is a pioneer in the service outsourcing indu Read more
Nov 19, 2009
silicon.com > White Papers > IT Management > IT Budgeting
Financial Services Firm Saves $32 Million
A major US financial services firm asked Gartner to review its corporate wide initiatives designed to reduce costs and i Read more
Nov 19, 2009
silicon.com > White Papers > IT Management > IT Budgeting
Georgia Technology Authority Leverages Gartner IT Benchmarking Capabilities to Reduce Costs by $28.6 Million
The challenge was to where be the savings from GTA's newly streamlined organization? And how does GTA's spending compare Read more
Nov 19, 2009
silicon.com > White Papers > IT Management > IT Budgeting
Outsourcing Delivers Flexibility, Convenience
Serving residents, professionals and students in one of Ohio's fastest-growing counties, Medina County Federal Credit Un Read more
Nov 19, 2009
silicon.com > White Papers > IT Management > Business Functions
New Contact Center Improves Service Boosts Efficiencies and Reduces Costs
FranklinCovey is widely regarded as the global leader in productivity tools and effectiveness training - from its Frankl Read more
Nov 19, 2009
Featured white papers
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The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
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Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
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HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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