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silicon.com > White Papers > IT Management > IT Infrastructure
Strangers (or Customers) Share Their Experience with IBM Service Management
IBM Service Management provides smarter solutions to design, build and manage a dynamic infrastructure that enables you Read more
Dec 18, 2009
silicon.com > White Papers > IT Management > IT Budgeting
Automotive Case Study
Delphi unites global teams for more cost-effective component reuse with IBM Rational DOORS. Read more
Dec 11, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
NHS Shared Service Increases Productivity by Approximately 150 Per Cent With Dell Infrastructure Consulting Services
The Trust was experiencing rising IT costs and spent too long on backups, which impacted service delivery. It also neede Read more
Nov 19, 2009
silicon.com > White Papers > Enterprise Applications > Customer Management
NBA Basketball Team Scores With Sales Force Automation Tool
The Portland Trail Blazers' organization sells tickets to 41 home basketball games as well as an estimated 250 additiona Read more
Oct 28, 2009
silicon.com > White Papers > Enterprise Applications > Enterprise Planning
Clinical Trials Firm Uses IO and SAM for Postmerger Strategic Planning and Integration
Worldwide Clinical Trials (Worldwide) provides clinical research and drug trial services for companies around the globe. Read more
Oct 2, 2009
silicon.com > White Papers > IT Management > IT Budgeting
IBM Case Study: Wander
Wander's objective was to obtain a profitability calculation for each individual customer and improve the accuracy of it Read more
Oct 1, 2009
silicon.com > White Papers > IT Management > IT Budgeting
Cummins China Investment Improves Budget Accuracy by More Than 60%
In China, Cummins has a complex business structure that makes it difficult for head office staff to understand the budge Read more
Oct 1, 2009
silicon.com > White Papers > IT Management > IT Budgeting
CNACG Improves Budget Accuracy by 50% With Integrated Budget Management System
CNACG undertakes central budgeting and accounting for more than 300 coal-related enterprises across the country. These e Read more
Oct 1, 2009
silicon.com > White Papers > IT Management > IT Budgeting
JCH Cuts Budget Planning Process From 130 Days to 80 Days With Centralized System
Due to rapid business expansion and intensifying competition, JCH found that its legacy budget management system did not Read more
Oct 1, 2009
silicon.com > White Papers > Data Management > Data Infrastructure
Nova Scotia Department of Health Secures Funding With Evidence-Based Decision Making
The challenge was to the Continuing Care Branch of the Nova Scotia Department of Health that needed modeling and analysi Read more
Sep 19, 2009
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The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
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Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
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HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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- Automotive Case Study
- NHS Shared Service Increases Productivity by Approximately 150 Per Cent With Dell Infrastructure Consulting Services
- NBA Basketball Team Scores With Sales Force Automation Tool
- Clinical Trials Firm Uses IO and SAM for Postmerger Strategic Planning and Integration
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