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silicon.com > White Papers > Enterprise Applications > Customer Management
E-Selling With mySAP CRM: 600,000 Items Cataloged Online
Around the clock, quick, and easy with SAP: Since October 2001, customers throughout the world have been able to find ou Read more
Sep 28, 2007
silicon.com > White Papers > IT Management > Business Functions
How to Develop a Service Catalog
A Service Catalog is a listing of standard services that IT organizations provide to their customers. The Service Catalo Read more
Jul 6, 2007
silicon.com > White Papers > Data Management > Data Infrastructure
MSDN Webcast: Business Data Catalog for Developers
The Business Data Catalog, a shared service in Microsoft Office SharePoint Services 2007, provides the powerful capabili Read more
Jun 9, 2007
silicon.com > White Papers > Data Management > Data Infrastructure
Making Utility Jobs Easy
The attendee of this webcast will learn how to use BMC Software's CATALOG MANAGER for DB2 can easily handle the task of Read more
Jun 6, 2007
silicon.com > White Papers > IT Management > IT Infrastructure
Streamline Requests and Delivery With the New Integrated Service Catalog in HP OpenView ServiceCenter 6.2
The attendee of this webcast will learn how to improve IT service requests and delivery for both customers and IT with a Read more
Jun 6, 2007
silicon.com > White Papers > Professions and Industries > Education
HP Client Catalog for SMS Technical White Paper
This paper describes the HP software update catalog for Microsoft System Management Server (SMS) 2003 Release 2 (R2). It Read more
May 1, 2007
silicon.com > White Papers > Professions and Industries > Education
Maximizing Value Through IT Services
This paper describes how running IT as a service-based business has the potential to improve both the real and perceived Read more
Jul 5, 2006
silicon.com > White Papers > Professions and Industries > Education
HP Case Study: EADS
EADS is Europe's largest aeronautical company and the second largest in the world. It was formed in July 2000 through th Read more
Jun 2, 2006
silicon.com > White Papers > Professions and Industries > Education
Leveraging service catalogs to demonstrate the value of IT
Service Catalogs offer IT the right structure to standardize and publish service fulfillment processes, determine the as Read more
May 20, 2006
silicon.com > White Papers > Professions and Industries > Education
Integrating technology in the classroom
Despite the investment of millions of dollars by school districts, a recent survey found that many students and teachers Read more
Jun 22, 2005
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