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Hardware Reseller Looks to Intel vPro Processor Technology to Shift Into Managed Services and Expand Their Customer Base

Tags: hardware sales, smb, resellers, intel, managed services, pcs, network

Overview Although Columbus Micro has offered a few break-fix services for customers, their primary business is hardware sales in the educational, government, and Small-and-Medium (SMB) arena. In these areas, they have focused on building a customer base that is relatively self-sufficient, satisfied with their network and equipment, and not in need of managed services. However, as IT services become more attractive to SMB customers and more of a strategic asset for others, opportunities are opening up for resellers to provide managed services, not just hardware, to clients. To take advantage of new service opportunities, Columbus Micro is looking to Intel vPro processor technology to round out their portfolio of service offerings, reduce the cyclical revenue streams they see with much of their business, and expand into this new market.

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Publisher: Intel
File Format: PDF
Date Published: Jan 1, 2009
Format: Case Studies
Topics: Desktop Systems - PCs, Processors

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