White Papers
Automating PC Repair for Optimized Support Efficiency and Reduced Operating Costs
Category: Data Management, Desktops, Laptops and OS
Overview Until recently, the only way to repair a broken PC, caused by dysfunctional software, was an arduous, manual and time-consuming effort by PC technicians. Restoring a PC with software problems usually takes hours, often results in loss of user data and is an enormous expense for PC service companies. Overall, things are looking brighter for individuals involved in the PC repair process. In the larger business context, uncontrolled IT environments are becoming increasingly rare. In the controlled IT environment, the stability of desktops has increased and support call times have been reduced. The crux of the problem, however, remains the uncontrolled IT environment in other situations which, unfortunately, still represent the majority of such cases.
- Publisher
- Reimage.com
- File Format
- Date Published
- May 16, 2009
- Format
- White Papers
- Topics
- Desktop Systems - PCs, Back-up
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