- silicon.com
- White Papers
- Results
Latest White Papers
Showing results 1 to 1 of 1
Follow this topic: RSS
silicon.com > White Papers > Software and Web Development > Internet and Web
Is Instant Messaging Going to Replace SMS and e-Mail as the Medium of Choice for Direct Customer Communications?
This paper looks at instant messaging services and sees if there is a role for them as a direct marketing tool. It descr Read more
Dec 4, 2008
Featured white papers
-
The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
-
Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
-
HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
-
Check out these top business apps for your iPhone
-
Inside a Microsoft datacentre
-
Green IT without losing your edge
-
Peter Cochrane's latest video blog
-
What you need to know about Windows 7