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Latest Communications Software White Papers
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silicon.com > White Papers > Software and Web Development > Software Development Tools
Secure IM Software for Private Real-Time Communications
Bopup IM Suite is a secure real-time communication software designed to provide efficient and private Instant Messaging Read more
Sep 25, 2009
silicon.com > White Papers > Software and Web Development > Software Development Tools
Successful Product Bundling Strategies for the Communications Sector: Why Optimizing Value Creation Is Critical to Success
Despite a dizzying rush of fresh technological innovation, old-fashioned customer development strategies remain key dete Read more
Sep 16, 2009
silicon.com > White Papers > Software and Web Development > Software Development Tools
Tom Davenport Study: Linking decisions and information for organizational performance
Tom Davenport's new client study looks at approaches to linking information and decisions and how our every-day business Read more
Aug 26, 2009
silicon.com > White Papers > Software and Web Development > Software Development Tools
Cutting Through the Noise:Delivering the Right Marketing Message to the Right Customer
Financial institutions have the opportunity to dramatically improve their understanding of what their customers and pros Read more
Aug 25, 2009
silicon.com > White Papers > Software and Web Development > Software Development Tools
e-Messaging from Pitney Bowes Business Insight- a Butler Group Technology audit report
Read this comprehensive report from The Butler Group on the Pitney Bowes Business Insight e-Messaging solution. e-Messag Read more
Aug 25, 2009
silicon.com > White Papers > Networking and Communications > Network Technologies
Application Notes for Configuring SIP Connectivity Between Avaya Voice Portal and Avaya Communication Manager Using Avaya SIP Enablement Services - Issue 1.0
This paper describe how to configure SIP connectivity between Avaya Voice Portal (VP) and Avaya Communication Manager us Read more
Aug 7, 2009
silicon.com > White Papers > Software and Web Development > Software Development Tools
Google Apps Case Study: Hamilton Beach simplifies global e-mail operations and saves 60% with Google Apps Premier Edition
Google Apps ¿ the enterprise-grade suite of email, calendar, IM, and collaboration tools that can be accessed securely Read more
Jul 24, 2009
silicon.com > White Papers > Security > Intrusion - Tampering
The Benefits of Computer-Based Audio Conferencing: Reducing Costs, Increasing Convenience, Improving Productivity
Audio is undergoing a noteworthy transition, thanks to two significant factors: VoIP (Voice over Internet Protocol) and Read more
Jul 2, 2009
silicon.com > White Papers > Software and Web Development > Software Development Tools
Making the switch from Exchange to Google Apps; A Customer Success Story
Serena Software, a leading provider of software to accelerate application development, recently migrated its messaging s Read more
Jun 29, 2009
silicon.com > White Papers > Software and Web Development > Software Development Tools
Google Analytics and Google Apps Help the Huffington Post Keep Its Edge
Online publisher The Huffington Post has surpassed approximately 8 million unique users, becoming the fifth most popular Read more
Jun 23, 2009
Featured white papers
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The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...
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Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...
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HP print solutions and 3M
The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...
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