White Papers

Insurance Software Provider Bolsters Product With Enhanced CRM Capabilities

Overview Established in 1991, Microsoft Gold Certified Partner RDT provides insurance systems and ratings software to major insurers and large brokers. RDT is committed to keeping Landscape leading-edge in terms of technology. The company releases updated versions every six months to incorporate new developments and customer input. Over the past several years, RDT added more Customer Relationship Management (CRM) functionality - such as contact information and account notes - to enable large insurers to manage their brokers more effectively. RDT began working with a pre-release version of Microsoft Dynamics CRM, code named "Titan," to explore integration opportunities with its Landscape software.

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Publisher: Microsoft
File Format: HTML
Date Published: Sep 6, 2007
Format: Case Studies
Topics: CRM Software, Business Management

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