White Papers

Selects mySAP Customer Relationship Management With SAP Online Store to Increase Sales and Improve Customer Service

Category: IT Management, Enterprise Applications

Tags: mysap, online ordering, customer service, crm

Overview VSE, a leading provider of energy services, saw an opportunity to improve its ordering and fulfillment processes while improving customer service. By implementing SAP Online Store (a key capability of mySAP Customer Relationship Management), they now provide online ordering and tracking, anytime. Additionally, VSE has optimized back-office integration. Processes are more efficient, administration costs are down, and customers have a higher level of satisfaction.

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Publisher: SAP
File Format: PDF
Date Published: Sep 28, 2007
Format: Case Studies
Topics: Sales - Marketing, CRM Software

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