White Papers

Momentum Webcast: Learn About Customers' Experiences With Microsoft Dynamics CRM (Level 100)

Tags: microsoft office, office, erp, customer service, crm, marketing, management

Overview Tune in to this webcast as customers share their experiences with Microsoft Dynamics CRM 3.0 and describe how this powerful customer relationship management (CRM) system has helped their organizations grow. Microsoft Dynamics CRM gives customer-facing employees the information they need to provide truly impressive customer service. It shows how Microsoft CRM integrates seamlessly with familiar Microsoft Office programs, such as Outlook. From Outlook, employees can access Microsoft CRM sales, marketing, and customer service modules to help make sales decisions, market products, solve problems, and get strategic views of the business.

By downloading you agree to our Terms and Conditions. These include information regarding use of your personal data.

Publisher: Microsoft
File Format: Webcast
Date Published: Oct 5, 2007
Format: Webcasts
Topics: CRM Software, ERP

Similiar White Papers

Midmarket ERP Comparison Guide

Thoroughly researched by Inside ERP's ERP analyst community, this is an unbiased comparison of midmarket and enterprise-

Publisher: Inside ERP | Tags: erp, management, tco

SAP Case Study: BP Oil/Mobil

The European subsidiaries of BP Oil/Mobil have successfully deployed their Customer Management System (CMS) for planning

Publisher: SAP | Tags: cms, crm, erp

Modernization Campaign Grows Egypt's Economy, Provides Training Solutions

After the Ministry of Communications and Information Technology in Egypt adopted a national plan to facilitate the count

Publisher: Microsoft | Tags: crm, erp, hr, infrastructure, management, soft skills, software

E-Selling With mySAP CRM: 600,000 Items Cataloged Online

Around the clock, quick, and easy with SAP: Since October 2001, customers throughout the world have been able to find ou

Publisher: SAP | Tags: crm, erp, mysap

The Definitive Guide to Midmarket ERP Solutions

An ERP (Enterprise Resource Planning) solution offers businesses big gains, including increased revenues and heightened

Publisher: Inside ERP | Tags: erp, productivity, revenues, tco

Microsoft White Papers

Guide to Creating and Configuring a Server Cluster under Windows Server 2003

Featured white papers

The Value of Location Intelligence in the Communications Industry

Pitney Bowes

Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities...

Download now »
Best Practices for Translating Customer Satisfaction into Revenue

Citrix Online

Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language...

Download now »
HP print solutions and 3M

Hewlett-Packard (HP)

The objective for 3M was to optimize office printing infrastructure at 3M locations worldwide, reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print solutions...

Download now »